Commercial & Advertising Policy

About This Policy

The FlyTribe may provide opportunities for businesses, organisations, creators and other permitted users to promote products, services, events or other commercial activity through the Services.

This Commercial & Advertising Policy explains the standards and responsibilities that apply to advertising, promotions, sponsorships, branded content and other commercial activity on The FlyTribe.

It should be read together with our Terms of Service, Privacy Policy, Tribe Standards and Pages, Groups & Events Policy.

Where another FlyTribe policy applies to a particular feature, campaign or type of commercial activity, that policy also applies.

Commercial activity must comply with applicable law and must not mislead, exploit, harass or cause harm to members.

 

1. Permitted Commercial Activity

Where the relevant functionality is available, members and businesses may use The FlyTribe to:

advertise products or services;

promote businesses or organisations;

promote Events or activities;

publish sponsored or branded content;

offer promotions or discounts;

collaborate with other businesses or members; and

engage in other permitted commercial activity.

Commercial activity must be conducted honestly, transparently and in accordance with applicable law and FlyTribe policies.

1.1 Accurate Information

Commercial content must contain information that is accurate and not materially misleading.

You must not make false or misleading claims about:

a product or service;

pricing or availability;

qualifications or experience;

business relationships or affiliations;

reviews or endorsements;

results or benefits; or

the nature or purpose of an offer.

1.2 Responsibility for Claims

The person or organisation publishing commercial content is responsible for ensuring that claims made about their products, services or activities are properly supported and comply with applicable advertising and consumer-protection requirements.

The FlyTribe does not independently verify every commercial claim submitted by members or advertisers.

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2. Advertising Standards

Advertising and promotional content on The FlyTribe must be clearly identifiable as commercial content where required by applicable law.

2.1 Clear and Transparent Advertising

Members and advertisers must not present paid advertising, sponsorship or other commercial content as independent editorial or personal content where that would be misleading.

Where disclosure is required, the commercial relationship should be made clear and reasonably prominent.

2.2 No Deceptive Practices

Commercial content must not:

use false or misleading headlines, images or descriptions;

create false urgency or scarcity;

conceal important conditions or restrictions;

make claims that cannot reasonably be supported;

impersonate another business or organisation;

use fake reviews, testimonials or endorsements; or

deliberately manipulate members into clicking, purchasing or providing information through deception.

2.3 Pricing and Offers

Where a price, discount, promotion or special offer is advertised, material conditions should be clearly communicated.

Advertisers are responsible for ensuring that pricing, availability, expiry dates, eligibility requirements and other relevant conditions are accurate and comply with applicable law.

2.4 Targeting and Member Privacy

Commercial activity must comply with The FlyTribe's Privacy Policy and applicable data-protection requirements.

Advertisers must not attempt to obtain, infer, misuse or disclose personal information in ways that violate applicable law or FlyTribe policies.

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3. Sponsored Content and Partnerships

The FlyTribe may allow businesses, organisations, creators or other permitted users to participate in sponsorships, partnerships or branded-content arrangements.

3.1 Disclosure

Where content is paid for, sponsored or otherwise connected to a commercial relationship, that relationship must be disclosed where required by applicable law or FlyTribe policy.

Disclosures should be clear, understandable and sufficiently prominent for members to recognise the commercial nature of the content.

3.2 No False Association

You must not falsely state or imply that:

The FlyTribe endorses your business, product or service;

The FlyTribe is a partner or sponsor of your business or campaign;

another business or organisation has endorsed your product or service; or

a person or organisation has provided an endorsement or testimonial when they have not.

3.3 Influencers and Creators

Creators and members participating in commercial collaborations are responsible for making any disclosures required by applicable advertising, consumer-protection or other laws.

They must also ensure that commercial content complies with the Terms of Service and Tribe Standards.

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4. Prohibited Commercial Activity

Commercial activity on The FlyTribe must not be used to facilitate unlawful, harmful, fraudulent or deceptive activity.

You must not use advertising, promotions, sponsorships or branded content to promote or facilitate:

fraudulent schemes, scams or deceptive offers;

illegal products or services;

products or services that are prohibited under applicable law;

activities intended to exploit, threaten or harm others;

misleading financial or investment opportunities;

fake reviews, testimonials or endorsements;

phishing, credential theft or attempts to obtain sensitive account information;

unlawful discrimination or harassment; or

activity that otherwise violates our Terms of Service or Tribe Standards.

4.1 Regulated Products and Services

Certain products, services or industries may be subject to additional legal or FlyTribe requirements.

Where appropriate, The FlyTribe may restrict or prohibit advertising for particular categories or require additional information before commercial content can be published.

4.2 Safety and Travel-Related Claims

Commercial content relating to travel, safety, health, security or emergency services must not create a misleading impression about the protection, assistance or outcomes a product or service can provide.

Businesses and advertisers remain responsible for ensuring that claims made about their products or services comply with applicable law.

4.3 No Circumvention

Members and advertisers must not attempt to bypass advertising restrictions by disguising prohibited commercial activity as ordinary member content, recommendations, Events, Groups or other non-commercial activity.

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5. Advertising Content and Creative Materials

Advertisers and other commercial users are responsible for ensuring that the content they submit is suitable for publication on The FlyTribe and complies with applicable law.

5.1 Images, Video and Audio

Images, videos, audio and other creative materials must not:

contain unlawful or prohibited content;

infringe another person's intellectual property or other rights;

be deliberately manipulated to mislead members;

contain deceptive claims or representations; or

violate the Terms of Service or Tribe Standards.

5.2 Intellectual Property

You must have the necessary rights, permissions or licences to use content submitted for advertising or commercial purposes.

You must not use another person's photographs, trademarks, logos, music, written content or other protected material without appropriate permission.

5.3 Accuracy of Creative Content

Advertising images, videos and other creative materials must accurately represent the product, service, destination, business or experience being promoted.

Advertisers must not use materially misleading images, representations or demonstrations to create an inaccurate impression of what is being offered.

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6. Business Responsibilities

Businesses, organisations, creators and other commercial users are responsible for their own commercial activity on The FlyTribe.

They must ensure that their advertising, promotions and other commercial content comply with applicable laws, regulations, licences and industry requirements.

6.1 Required Information

Where reasonably required, commercial users must provide accurate information about:

the business or organisation responsible for the content;

the products or services being promoted;

applicable prices and material conditions;

relevant restrictions or eligibility requirements; and

any other information required by applicable law or FlyTribe policy.

6.2 Licences and Authorisations

Where a product, service or activity requires a licence, registration, qualification, permit or other authorisation, the advertiser is responsible for obtaining and maintaining the necessary authorisation.

The FlyTribe may request evidence of authorisation where reasonably necessary.

6.3 Responsibility for Transactions

Unless The FlyTribe expressly provides the transaction or payment service concerned, the advertiser or relevant business is responsible for transactions entered into with members.

This includes fulfilment, delivery, refunds, cancellations, customer service, warranties and other obligations arising from the transaction.

6.4 Member Protection

Commercial users must not pressure members into purchasing products or services, exploit vulnerable individuals or use personal information obtained through The FlyTribe for unauthorised commercial purposes.

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7. Reviews, Testimonials and Endorsements

Commercial users must ensure that reviews, testimonials and endorsements used in connection with advertising or promotional content are genuine and presented accurately.

7.1 Genuine Reviews

You must not create, purchase, manipulate or publish fake reviews or testimonials intended to mislead members about a product, service, business or experience.

7.2 Testimonials

Testimonials must reflect genuine experiences and must not be presented in a way that creates a materially misleading impression.

Where required by law, material connections between the person providing a testimonial and the business being promoted must be disclosed.

7.3 Endorsements

You must not falsely claim or imply that a person, business, organisation or public figure endorses a product, service or commercial activity.

Commercial users are responsible for obtaining any necessary permission to use a person's name, image, statement or other identifying material in promotional content.

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8. Targeting and Personalisation

The FlyTribe may provide tools that allow commercial content to be shown to particular audiences based on information and settings permitted by the Services.

8.1 Appropriate Use

Commercial users must only use targeting or personalisation functionality for legitimate and lawful purposes.

They must not use targeting to:

discriminate unlawfully against members;

exploit sensitive personal circumstances;

mislead or manipulate members;

target members in ways prohibited by applicable law; or

circumvent FlyTribe privacy or advertising requirements.

8.2 Personal Information

Commercial users must not attempt to obtain personal information about members beyond what is legitimately made available through the relevant FlyTribe feature.

Any personal information obtained through The FlyTribe must be handled in accordance with applicable data-protection law and any restrictions communicated by The FlyTribe.

8.3 FlyTribe Controls

The FlyTribe may limit, modify or remove targeting options where reasonably necessary to protect members, comply with applicable law or maintain the integrity of the Services.

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9. Commercial Communications

Commercial users must ensure that communications sent to members through The FlyTribe are relevant, lawful and appropriate for the feature being used.

9.1 Unsolicited Communications

Commercial users must not use The FlyTribe to send excessive, repetitive or unwanted promotional messages.

Members should be able to reasonably control whether and how they receive commercial communications where the relevant functionality provides those controls.

9.2 Direct Messages

Commercial users must not use direct messaging to:

repeatedly contact members who have indicated that they do not wish to be contacted;

send deceptive or fraudulent offers;

pressure members into purchasing products or services;

request passwords, authentication codes or other sensitive account credentials; or

circumvent advertising or communication restrictions.

9.3 Promotional Notifications

Where The FlyTribe provides promotional or advertising notification functionality, commercial users must comply with any frequency, consent, content and other requirements associated with that functionality.

9.4 Opt-Out and Unsubscribe Requirements

Where applicable law requires members to be given an option to stop receiving marketing communications, commercial users are responsible for providing an appropriate and effective way to do so.

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10. Business Relationships and Conflicts of Interest

Commercial users must be transparent about material relationships that could affect how members understand commercial content.

10.1 Disclosure

Where a business, creator or other commercial user has a material connection with another person, business or organisation featured in promotional content, that connection must be disclosed where required by law or applicable FlyTribe policy.

10.2 Recommendations and Commercial Relationships

Commercial content must not be presented as an independent member Recommendation where doing so would create a misleading impression about the commercial relationship.

Where a Recommendation involves a commercial relationship, sponsorship or other material connection, the relationship must be disclosed where required.

10.3 FlyTribe Endorsement

The presence of an advertisement, sponsored post, commercial Page, business profile or promotional Event on The FlyTribe does not by itself mean that The FlyTribe endorses, guarantees or recommends the advertiser, product, service or business.

10.4 Conflicts of Interest

Commercial users must not conceal material conflicts of interest where disclosure is required to ensure that members can understand the nature of the commercial content or relationship.

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11. Fees, Payments and Commercial Terms

Where The FlyTribe provides functionality for businesses or other commercial users to pay for advertising, promotions or other commercial services, additional pricing and payment terms may apply.

11.1 Advertising Fees

Applicable advertising or commercial fees will be communicated through the relevant FlyTribe service or agreement.

Commercial users are responsible for paying applicable charges in accordance with the terms presented to them.

11.2 Taxes

Commercial users are responsible for any taxes, duties or other charges that apply to their commercial activities or payments, unless applicable law provides otherwise.

11.3 Refunds and Cancellations

Any refund, cancellation or credit arrangements applicable to a commercial service will be governed by the terms presented when that service is purchased or otherwise agreed.

11.4 Third-Party Transactions

Where a commercial transaction takes place directly between a member and an advertiser, business or other third party, the relevant parties are responsible for that transaction and its associated terms.

The FlyTribe does not become a party to an independent transaction merely because the parties discovered or communicated with one another through the Services.

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12. Monitoring, Review and Enforcement

The FlyTribe may review commercial content and activity to help protect members, maintain the integrity of the Services and enforce applicable policies.

12.1 Review of Commercial Content

We may review advertising, sponsored content, commercial Pages, promotional activity and other commercial material using appropriate review processes, including automated systems and human review where appropriate.

Review does not guarantee that every violation will be identified or prevented.

12.2 Actions We May Take

Where commercial activity breaches this Policy, our Terms of Service, Tribe Standards, applicable law or other relevant FlyTribe requirements, we may:

reject or remove commercial content;

restrict or suspend advertising functionality;

require changes to content before publication;

restrict or remove a commercial Page, Group or Event;

suspend or terminate an account; or

take other reasonable action necessary to protect members or the Services.

12.3 Serious or Repeated Violations

Serious, deliberate or repeated breaches may result in stronger enforcement action.

The FlyTribe may also take action where commercial activity presents a significant risk to members, involves fraud or deception, or attempts to circumvent previous enforcement action.

12.4 No Guarantee of Approval

Approval, publication or continued availability of commercial content does not constitute an endorsement by The FlyTribe and does not guarantee that the content complies with every applicable legal requirement.

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13. Changes to This Policy

The FlyTribe may update this Commercial & Advertising Policy from time to time to reflect changes to our Services, advertising products, commercial functionality, legal requirements or industry standards.

Where changes are material, we may provide reasonable notice through The FlyTribe or by another appropriate method.

13.1 Related FlyTribe Policies

This Policy should be read together with our:

Terms of Service;

Privacy Policy;

Tribe Standards;

Pages, Groups & Events Policy; and

any additional commercial, advertising or branded-content terms that apply to the relevant service.

Other FlyTribe policies may also apply depending on the feature or activity involved.

13.2 Contacting The FlyTribe

Questions about this Policy, commercial activity or advertising through The FlyTribe may be directed to:

The FlyTribe Ltd
Email: policies@theflytribe.world
Website: www.theflytribe.world

Privacy-related questions or requests should also be made using the contact details provided in our Privacy Policy.

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14. Liability and Consumer Rights

The limitations of liability set out in our Terms of Service also apply to commercial and advertising activity provided through The FlyTribe.

Nothing in this Policy excludes or limits liability where it would be unlawful to do so.

14.1 Commercial Content

The FlyTribe does not guarantee the accuracy, legality, quality, availability or suitability of products, services, businesses or offers advertised or promoted by third parties.

Members should make appropriate checks before purchasing or relying on a product or service.

14.2 Third-Party Businesses

The FlyTribe is not responsible for the independent acts, omissions, products, services, representations or transactions of advertisers, businesses, creators or other third parties, subject to any rights that cannot lawfully be excluded or restricted.

14.3 Consumer Rights

Nothing in this Policy affects any rights or remedies available to consumers under applicable law that cannot lawfully be excluded or restricted.

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15. Final Provisions

This Commercial & Advertising Policy forms part of the terms governing commercial and advertising activity through The FlyTribe.

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Your use of The FlyTribe remains subject to our Terms of Service, including the provisions relating to governing law, disputes and other legal matters.

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The FlyTribe Ltd
United Kingdom