Accessibility Statement

1. Our Commitment

The FlyTribe Ltd is committed to making our Website, Platform and digital services as accessible and inclusive as reasonably possible for all users.

We believe that every traveller should be able to access information, services and support regardless of ability, disability or the technology they use.

We continually work to improve accessibility as our products evolve.

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2. Scope

This Accessibility Statement applies to:

• www.theflytribe.world;

• The FlyTribe web applications;

• The FlyTribe mobile applications;

• digital content published by The FlyTribe.

Third-party websites and services accessed through links or integrations are governed by their own accessibility practices and are outside the scope of this Statement.

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3. Accessibility Standards

The FlyTribe aims to design and develop its digital services in line with recognised accessibility best practices and, where reasonably practicable, the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

We are committed to continually reviewing our products and making improvements over time.

4. Accessibility Features

Where available, our Website and Platform may include features such as:

• keyboard-accessible navigation;

• clear page structures and headings;

• meaningful link descriptions;

• sufficient colour contrast where practical;

• responsive layouts for different screen sizes;

• scalable text using browser controls;

• alternative text for appropriate images;

• accessible form labels and error messages;

• compatibility with commonly used assistive technologies where reasonably practicable.

As the Platform develops, accessibility features may be expanded or improved.

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5. Ongoing Improvements

Accessibility is an ongoing process rather than a one-time exercise.

The FlyTribe regularly reviews its digital services and may make improvements based on:

• user feedback;

• accessibility testing;

• technological developments;

• evolving accessibility standards;

• changes to the Platform.

We recognise that some areas may require further enhancement and are committed to continual improvement.

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6. Known Limitations

Despite our commitment to accessibility, some parts of the Website or Platform may not yet be fully accessible.

Examples may include:

• newly released functionality;

• certain third-party integrations;

• embedded third-party content;

• legacy content awaiting review.

Where issues are identified, we aim to address them as part of our ongoing development programme.

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7. Third-Party Content

Some services, maps, videos, embedded content or integrations provided by third parties may not fully meet our accessibility standards.

Although we encourage our suppliers and technology partners to prioritise accessibility, we cannot control the accessibility of third-party products.

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8. Compatibility

The FlyTribe is designed to work with modern web browsers and current versions of major mobile operating systems.

Compatibility may vary depending on:

• browser version;

• operating system;

• assistive technology;

• device configuration;

• internet connection.

We encourage users to keep their software updated for the best experience.

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9. Feedback

We welcome feedback regarding the accessibility of our Website and Platform.

If you experience any accessibility barriers, please let us know.

Where possible, please include:

• the page or feature involved;

• a description of the issue;

• the device and browser used;

• any assistive technology being used.

• We will make reasonable efforts to investigate reported issues and consider improvements.

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10. Alternative Formats

Where reasonably practicable, The FlyTribe will endeavour to provide information in alternative accessible formats upon request.

Requests will be considered on a case-by-case basis, taking into account:

• the nature of the information;

• technical feasibility;

• legal obligations;

• operational considerations.

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11. Statement Review

This Accessibility Statement will be reviewed periodically to ensure it remains accurate and reflects changes to our Website, Platform and applicable accessibility guidance.

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